Privacy Policy for TravelHearted.com 🔒

Your privacy is important to us. This Privacy Policy explains how **AIR TRAVEL SUPPORT LLC**, operating as **TravelHearted.com**, collects, uses, and discloses information about you when you visit and use our website and travel booking services. 🔐

Important Note Regarding Third-Party Bookings:

TravelHearted.com is an independent online travel agency/platform, affiliated with **Expedia TAAP (Travel Agent Affiliate Program)**. When you make a booking through our site, your information will be shared with Expedia TAAP and the relevant underlying travel provider (e.g., airline, hotel, car rental company, cruise line) to fulfill your booking. Their respective privacy policies will also apply to the handling of your data related to the booking.

1. Information We Collect 📂

We collect information to provide and improve our services and facilitate your travel bookings. The types of information we may collect include:

• **Personal Information:** When you make a booking, create an account, or contact us for support, you may provide personal details such as your name, email address, phone number, physical address, payment information, travel preferences, passport details (if required for international travel), and passenger names. This information is essential to process your bookings. ✍️
• **Usage Data:** We may collect information on how our service is accessed and used (“Usage Data”). This may include your IP address, browser type, pages visited, time spent on pages, unique device identifiers, and other diagnostic data. 📊
• **Cookies and Tracking Technologies:** We use cookies and similar tracking technologies to track activity on our Service, enhance your experience, and for advertising purposes. Cookies are small data files stored on your device. 🍪

2. How We Use Your Information ⚙️

AIR TRAVEL SUPPORT LLC uses the collected data for various purposes related to providing and improving TravelHearted.com’s services:

• To **process and fulfill your travel bookings** (e.g., sending your information to Expedia TAAP and relevant travel providers). ✅
• To provide and maintain our Service, including personalized content.
• To manage your account and provide customer care and support related to your bookings. 🧑‍💻
• To notify you about changes to our Service or your bookings. 📢
• To allow you to participate in interactive features of our Service.
• To improve our Service, user experience, and to analyze trends (e.g., popular destinations, booking patterns). 📈
• To monitor the usage of the Service and ensure security.
• To detect, prevent, and address technical issues or fraud. 🐛
• For marketing and promotional purposes, with your consent where required.

3. Disclosure and Sharing of Your Information ➡️

We may share your information with third parties only in the following circumstances:

• **To Fulfill Bookings:** Your personal and booking information is shared with **Expedia TAAP** and the specific **travel providers** (airlines, hotels, car rental companies, cruise lines, etc.) to process and confirm your travel arrangements. This is fundamental to our service. 👍
• **With Your Consent:** We may disclose your personal information when you give us explicit consent to do so.
• **Service Providers:** We engage trusted third-party service providers (e.g., payment processors, analytics providers, customer support tools) who assist us in operating our business and providing our services, under strict confidentiality agreements. 🤝
• **For Legal Reasons:** We may disclose your Personal Data in the good faith belief that such action is necessary to:
  • Comply with a legal obligation (e.g., government requests, court orders). ⚖️
  • Protect and defend the rights or property of AIR TRAVEL SUPPORT LLC.
  • Prevent or investigate possible wrongdoing in connection with the Service.
  • Protect the personal safety of users of the Service or the public.
  • Protect against legal liability.
• **Business Transfers:** In the event of a merger, acquisition, or asset sale, your Personal Data may be transferred.

4. Security of Data 🛡️

The security of your data is critically important to us. While we strive to use commercially acceptable means to protect your Personal Data, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. We implement reasonable physical, technical, and administrative safeguards to protect the information we collect. 🔒

5. International Data Transfers

As an online travel platform, your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. By providing your information, you consent to this transfer. We ensure that any such transfers comply with applicable data protection laws and that adequate safeguards are in place.

6. Your Data Protection Rights 💡

Depending on your location and applicable data protection laws (e.g., GDPR, CCPA), you may have certain rights regarding your personal data, including the right to access, rectify, erase, restrict processing, object to processing, or port your data. Please contact us to exercise these rights. 📞

7. Links to Other Sites 🌐

Our Service may contain links to other sites that are not operated by us (e.g., direct airline websites, hotel websites, Expedia’s own pages). If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. 🔗

8. Children’s Privacy

Our Service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy 🔄

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “effective date” at the top of the policy. You are advised to review this Privacy Policy periodically for any changes. 🗓️

9. SMS Carveout

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

10. Contact Us 📧📞

If you have any questions about this Privacy Policy or our data practices, please contact us:

• By email: **helpdesk@travelhearted.com**
• By phone: **+1-888-201-0676**

TravelHearted.com is an online travel platform operated by:

AIR TRAVEL SUPPORT LLC